Nakheel, Dubai Properties and Meraas all part of Dubai Holding Real Estate — have confirmed that operations across their projects and customer services are continuing as normal, reassuring customers that work is progressing smoothly across their developments.
The companies said that sales centres, customer service teams and construction activities remain fully operational, with work continuing as usual across their projects. At the same time, they are closely monitoring regional developments while following official guidance from relevant authorities.
In similar messages shared on their official social media platforms, the three developers emphasized that the safety and well-being of their employees, customers and the communities they serve remain their top priority. They also noted that they are keeping a close eye on the situation to ensure that operations continue safely and efficiently.
The companies added that their teams remain focused on delivering the communities and destinations customers are looking forward to, while making sure that services and support continue without interruption.
Customers were also encouraged to use the companies’ digital platforms, including their smart apps and online portals, to easily submit service requests, make secure payments and access support when needed.
In addition, customer service teams are available through multiple communication channels to respond to inquiries and provide assistance, ensuring that customers continue to receive the support they need.
The update highlights the developers’ commitment to maintaining steady progress across their projects while continuing to deliver high-quality communities and services that residents and investors in Dubai rely on.
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