Emirates NBD, a leading banking group in the Middle East, North Africa, and Turkey, has announced the launch of its new “Business Support Package,” designed to assist small and medium-sized enterprises (SMEs) in managing their day-to-day operations over the coming months.

The initiative comes at a time of ongoing regional developments, aiming to strengthen business confidence and provide practical financial relief. It also reflects the UAE’s continued focus on economic stability, resilience, and sustainable growth, aligning with broader measures introduced by the Dubai Government and the UAE Central Bank.

The package includes a range of temporary fee waivers and cost-saving benefits tailored to support business continuity. Among the أبرز features are waivers on loan deferment fees, removal of international delivery charges for business debit cards, and the cancellation of returned cheque fees in cases of unexpected cash flow disruptions.

In addition, SMEs will benefit from free cash withdrawals at ATMs across the UAE and GCC countries, as well as waived fees for replacing business debit cards. The bank is also offering a 30% discount on trade finance services, including letters of credit and letters of guarantee.

To further support liquidity management, Emirates NBD has enhanced its cash management offerings by introducing an introductory discount of up to 40%, helping businesses better manage their financial flows and operational needs.

Hamad Mohammed Zayed, Group Head of Business Banking at Emirates NBD, stated that the launch of this package reflects the bank’s commitment to supporting SMEs by providing greater flexibility during challenging times. He emphasized the importance of this sector to the broader economy and highlighted the bank’s focus on safeguarding clients’ financial well-being.

He added that the initiative aims to deliver tangible support and reinforce trust, as the UAE continues to strengthen its position as a competitive global economy. He also noted that the bank’s services remain fully operational, secure, and accessible, ensuring a seamless banking experience for customers.

The launch of the “Business Support Package” follows Dubai’s approval of a AED 1 billion economic stimulus aimed at boosting business resilience and readiness. It also coincides with recent measures by the UAE Central Bank to reinforce the stability and strength of the country’s financial sector amid evolving regional conditions.